 Damaged
or Deffective Items -
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- IMPORTANT:
Inspect
all items as soon as they are received. -
· Even if you are having the item
installed professionally at a later date, inspect it when
you receive it.
· All items leave here in brand new, perfect
condition, if they arrive in anythign less we must be notified
within 24 hours and before the items are installed or are
given to a 3rd party for installation.
· If item is damaged, deffective or
missing components please notify us within 24 Hours. Please
indicate in your E-Mail
if you would like a replacement or refund.
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· Once the damaged or defective items
are received here, we will promptly ship the replacement item(s)
out to you via the same shipping method as the original order
or refund for the item as instructed in your e-mail. . E-Mail
us with your order and part information for return instructions.
· We cannot ship a replacement item
until the returned item is received.
· Damaged items MUST be packaged to
avoid further damage, if item is damaged in transit to us due
to poor packaging we won't be able to refund for it or ship
a replacement.
For more information please <
Click Here > |
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Returns
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· It is your responsibility to get the
items back to us in new, unused, perfect condition. Please follow
all of the instructions on this page and on the return form
to insure a prompt full refund. |
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· Item must
be in brand new condition, uninstalled with all attaching hardware
and packaging. If any packaging is missing
the item may be damaged in transit to us; we can't refund
for items damaged in transit to us. All returned items
must be spotlessly clean. Please make sure all protective
wrapping is in place on the items and items are properly secured
inside the box. Cardboard or other materials can scratch
the finish on the accessories. |
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· We will credit the amount of the items
to your card that was used to make the purchase (shipping is
not refundable). |
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· Within 45 days of the invoice date
simply e-mail
us with your customer number and the part number(s) off of the
invoice. We will email you back with a Return Authorization
Number, usually within 48 hours (weekdays). Returned items must
be received here within 60 days of the original purchase. |
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·
Once any item is installed it is yours.
Installed items will not be accepted for return.
There is no such thing as a test installation.
If it has been bolted on, attached, plugged in or installed
in any other way it is not returnable. Installed items are still
covered by warranty against manufacturing defects (see below). |
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· All returns are inspected prior to
processing the refund. If items are missing or are not in returnable
condition you will be notified via email. The items that we
are unable to refund for can either be disposed of or returned
to you. |
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· Please allow 1-2 weeks for return
to be inspected and processed after it is received here. Refunds
can take up to 7-10 days for your credit card company to show
them after we submit the refund. |
Click
Here to View and Print the Return Form
Be sure to read and follow
all instructions and tips on this page and on the return
form. We can't refund for items damaged during shipping to
us.
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· Insure the package for the full value
of the enclosed item(s). |
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· Inspect all items before shipping
and notify us of any damaged or missing items. It may be
necessary to package the item inside another box for shipping
to avoid damage during the return trip. Many times the packing
is sufficient for the item to arrive undamaged after being shipped
once, however it won't hold up to being shipped a second time. |
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· Please avoid marking on the outside
of the box or covering up the part number. |
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· Scotch tape and Masking tape are not
suitable for shipping. Please use packing tape to secure the
packaging. |
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· We pay return shipping only on items
where it is an error on our part. (for example the item shipped
was not the item or quantity listed on your order confirmation
page) |
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The
Return Authorization Number is a saved invoice in our system.
This allows us to process the Invoice as soon as the return
arrives and credit your card within minutes. |
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